Cortelco 2705 Installationshandbuch

Key VoiceVoice ProcessingDEBUT AND LITESYSTEMINSTALLATIONAND SUPERVISORGUIDEEverything Your Business Calls For 

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.003Live Attendant Lite System Voice MailAttendant dials code to turn on message waitinglamp on recip

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0093Task Param.NumberDescription Acceptable Values Notes:Question BoxSetup2439 If the answer type is

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0094Task Param.NumberDescription Acceptable Values Notes:Question BoxSetup2446 Number of seconds ofs

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0095Task Param.NumberDescription Acceptable Values Notes:Routing BoxSetup2303 Single-digit dialingde

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0096Task Param.NumberDescription Acceptable Values Notes:Routing BoxSetup2312 Single-digit dialingde

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0097Task Param.NumberDescription Acceptable Values Notes:TechnicalInformationSetup5063 Hour at which

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0098Task Param.NumberDescription Acceptable Values Notes:VM.CFG Setup 9103 novideomemory See the Ins

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0099Task Param.NumberDescription Acceptable Values Notes:VM.CFG Setup 9160 ringreset= See the Instal

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00100Task Param.NumberDescription Acceptable Values Notes:VM.CFG Setup 9219 cp.dialtone= See the Ins

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00101Task Param.NumberDescription Acceptable Values Notes:VM.CFG Setup 9302 greeting.busy= See the I

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00102Task Param.NumberDescription Acceptable Values Notes:VM.CFG Setup 9384 ivrpromptlanguage= See t

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.004Note: Lite systems also inlcude 5 each of other box types inlcuding ACD, Group,Question, and Acco

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00103Values Indicate***3 C***4 D***5 E***6 F***7 X***8 Pause***9 Hookflash***0 Clears the field entr

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00104values. For information on day-to-day modifications that can be made using Supervisormenu opti

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001053. System Supervisor InstructionsThe procedures provided in this section indicate how a system

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001062. To access the Supervisor menu, press 6 (this option is not voiced). The system voicesthe S

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001076. To add a new the mailbox to the system, press 1. The system adds the new mailbox tothe mai

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001089. To record a personal greeting for the mailbox, press 2. You can record up to 10 personalgr

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0010914. To change the message notification feature, press 5. (Note that each mailbox owner canalso

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0011019. The system voices a prompt identifying any message scheduled for future delivery, thenvoice

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00111Sales…”) is not offered during office closed hours, therefore the prompts and call routingoptio

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00112Note: If the system is set up to provide callers single-digit call routing options(“…Press 2

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0052. System Setup InstructionsThe Lite system contains a default database with a setup configuratio

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001133.2.2 Recording Routing Box Greetings or Changing CurrentlyActive Greetings1. From a telephone

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001145. When prompted, press 1 to confirm the number you entered or press # if the number youentere

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001153.2.3 Changing the Single-Digit Call RoutingThe Lite system can be set up to voice greetings to

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001165. When prompted, press 1 to confirm the number you entered or press # if the number youentere

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00117Once you access this menu, be advised that you must not press # to exit it, since the # keyinvo

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001185. When prompted, press 1 to confirm the number you entered or press # if the number youentere

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001192. To access the Supervisor menu, press 6 (this option is not voiced). The system voicesthe S

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.001202. Dial the number for voice mail or press the voice mail hotkey.3. Dial the number of the ma

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.006• Call into the Lite system and use the Teleparameter feature to run the System First TimeSetup

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0072.2 Preparing for System SetupTo install, set up, and maintain a Lite system voice processing sys

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.008• Null modem serial cable (provided with the Debut units only)• KeyLink communications software

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.009Line 1Line 2Radio Shack part number 279-402 (Needed only on Small Office Lite units)On Debut unit

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0010Line 1Line 2PhoneSystemLine nJacks in Lite systemCO 1CO 2CO nNormal extensionsCentralOfficeRa

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0011Line 1Line 2PhoneSystemLine nJacks in Lite systemCO 1CO 2CO nNormal extensionsCentralOfficeA

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0012Typical SetupFor typical automated attendant service, the phone system is programmed so that inc

LIMITED WARRANTYThe initial hardware and software of all Key Voice Technologies, Inc. (“Key Voice”) productsaccompanying this installation manual shal

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0013Business Hours Worksheet(System Supervisor Completes)Specify the time of daythe automated attend

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0014

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0015Subscriber Mailbox Information Worksheet(System Supervisor Completes) xPhotocopy this page, then

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0016Message delivery schedule 2: Number to call:___________________________________When should deliv

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0017Subscriber Schedule Worksheet (System Supervisor Completes)Photocopy this page, then complete

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0018

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0019Routing Worksheet (System Supervisor Completes)Refer to section 3.2 to familiarize yourself with

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0020Office Holiday Greeting:Single digit routing paths:

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00212.5 Setting Up the System by Attaching a LaptopUse the information in this section to complete a

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0022To install serial administration software on a Windows-based remote PC:Note: The Windows-based P

LIMITATION OF LIABILITYWITHOUT EXPANDING UPON THE FOREGOING WARRANTY, THE MAXIMUM LIABILITY OFKEY VOICE UNDER ANY WARRANTY, STATUTORY, EXPRESS OR IMPL

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0023NOTE: Before connecting the null modem cable between the Lite system unit andthe laptop, conne

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0024NOTE: If you are working with a Debut unit and still cannot establish a connectionbetween the Ho

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0025From the SERIAL ADMINISTRATOR screen you can work with the VP system host PC twoways:• Use KeyL

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0026Note: Some Serial Administrator windows will not fit screens using a resolution ofless than 800

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0027• Other Customizations ScreenBefore you set up Routing boxes and mailboxes, it is best to ensur

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0028• Fujitsu Allegra 26• Fujitsu Series 3 / Starlog• Fujitsu Starlog• Harris 20/20• Harris Int

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0029• Mitel SX200D with ONS Integration• Mitel SX2000 and SX2000 Light with COV Integra-tion• Mit

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0030• Tadiran Coral I, II, & III with SMDI• Tadiran Coral I, II, & III – E&M – Inband

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0031the number corresponding to the bulletin for the phone system with which you are working.To obta

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00323. Press <Enter> to move the cursor to Initial Box field under Night Service for line 1.V

REVISION HISTORYVersion Changes Owner Date4/00 Updated to reflect functionality enhancementsincorporated into the DOS-based VP systemrelease 8.3. Sec

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00332. The fields in the top half of the screen list the sequences that the Lite system is to dial

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0034CLASS OF SERVICE NUMBERThis field indicates the number of the class of service you are currently

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0035mailbox belonging to this class of service always hear the pre-recorded system prompt, "Tha

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0036AUTOMATICALLY DELETE NEW MESSAGES AFTER X DAYSNote: Use this parameter with caution. Improper u

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0037or deny access to the P.A. feature for callers to mailboxes belonging to this class of service.T

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0038Note: If you want to disable the Call Queuing feature for the class of service, setthis field to

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0039After the defined number of hold prompts have been played, the Lite system goes back to thecalle

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0040If the caller enters a number that matches one of the digit strings you enter here, the Litesyst

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0041calls to Routing box 801. Typically, companies offer more extensive call routing options tocall

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00423. From the Main Menu, select BOX INFORMATION. The Box Information menu displays.You should re

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00432.5.6.4 Reviewing Routing Box 800, 801, and 821 and Setting Up Single-DigitCall Routing1. From

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00445. Repeat steps 2 through 5 to set up Routing box 821. In step 2, type 821 (instead of 800)to

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0045NO TRANSFERThe Lite system does not transfer the call. Instead, it plays the mailbox owner’s pe

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0046• Press 2 to have the system voice the mailbox owner’s currently active greeting to thecalled p

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0047Note: The letter X represents the box number, a comma (,) represents a pause,and an exclamation

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00485. Repeat steps 3 through 5 for each subscriber mailbox you want to create.6. Once you create

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0049

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00504. Press <Enter> to move the cursor to the PAGER NUMBER field. If the subscriber is to u

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0051Character Useindicates “choose any line in line group A, and dial the number555-1212”).any other

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0052CALL SCHEDULEThe Pager notification feature follows a time schedule. The options are:Schedule R

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00iTable of Contents1. System Overview...

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0053Character Use% Medium pause (equal in length to 4 commas).L Long pause (equal in length to 8 com

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0054The owner of a mailbox can call in and remotely change the first Message Notificationnumber, but

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0055CURRENTLY ENABLED?This field identifies which messages the Lite system is to deliver:DISABLED Th

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00567. Press <Enter> to move the cursor to the first SCHEDULE A field. If the subscriber is

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00574. Confirm that the ENABLED field is set to Yes for all four personal distribution lists. This

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0058Note: When you record Routing box greetings, you must include instructions thatidentify any sing

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00596. When prompted, press 1 to confirm the number you entered or press # if the number youentered

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00602.6 Default Database Structure OverviewAs mentioned previously, the Lite system contains a defau

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0061• Class of Service 0:∗ Set up with the following parameter settings (for information on specif

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0062 CLASS OF SERVICE: 0 To: X (signifies the mailbox number) CURRENTLY ENABLED: Yes TRANSFER SCH

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00ii2.5.6.3 Accessing Box Information Screens...

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00632.7.1 Using the Teleparameter Feature to Set up a NewSystem2.7.1.1 Running the First Time Setup

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00644. To access the Supervisor menu, press 6 (this option is not voiced). The system voicesthe Su

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0065# Phone System # Phone System74 Comdial FX 92 Lucent Definity G3 – VoiceBridge *22 Comdial Execu

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0066# Phone System # Phone System73 NEC NEAX-2000 40 Southwestern Bell Landmark DKS 308 /61635 NEC N

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0067# Phone System # Phone System109 Rolm 9751/Release 9006I - InbandDebut System Integrations# Phon

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0068# Phone System # Phone System105 Lucent Partner Endeavor 95 Toshiba Perception EX50 Lucent Partn

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.00692. To access the Supervisor menu, press 6 (this option is not voiced). The system voicesthe Su

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0070record the necessary greetings for these boxes. Sample Routing box greetings are provided insec

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0071Note: Refer to section 2.7.2 for information on values you can specify for certainparameters and

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0072Task Param.NumberDescription Acceptable Values Notes:AccountNumber BoxSetup2700 Minimum number o

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0011. System OverviewThis document discusses features and functionality provided in Small Office Lit

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0073Task Param.NumberDescription Acceptable Values Notes:AccountNumber BoxSetup2001 Action to take i

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0074Task Param.NumberDescription Acceptable Values Notes:ACD Box Setup 2527 Action to take if allext

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0075Task Param.NumberDescription Acceptable Values Notes:Business HoursSetup5044 Hour day service en

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0076Task Param.NumberDescription Acceptable Values Notes:Business HoursSetup5068 (With parameter 506

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0077Task Param.NumberDescription Acceptable Values Notes:Call TransferInformationSetup5014 Should VP

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0078Task Param.NumberDescription Acceptable Values Notes:Class ofService Setup7006 Play menu after g

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0079Task Param.NumberDescription Acceptable Values Notes:Class ofService Setup7015 Default operator

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0080Task Param.NumberDescription Acceptable Values Notes:Directory BoxSetup2602 Action to take if re

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0081Task Param.NumberDescription Acceptable Values Notes:GeneralInformationSetup5065 Exit to DOS hou

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0082Task Param.NumberDescription Acceptable Values Notes:Line InformationSetup1002 Box to which call

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.002Live Attendant Lite System Automated AttendantAsks to whom the caller wishes to speak. Plays a pr

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0083Task Param.NumberDescription Acceptable Values Notes:Mailbox Setup 2000 Mailbox owner’s last nam

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0084Task Param.NumberDescription Acceptable Values Notes:Mailbox Setup 2112 Mailbox has access to on

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0085Task Param.NumberDescription Acceptable Values Notes:Mailbox Setup 2123 Call transfer schedule 0

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0086Task Param.NumberDescription Acceptable Values Notes:Mailbox Setup 2134 Mailbox owner’s pagernum

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0087Task Param.NumberDescription Acceptable Values Notes:Mailbox Setup 2152 (With parameter 2155)Num

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0088Task Param.NumberDescription Acceptable Values Notes:Mailbox Setup 2159 Personal distribution li

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0089Task Param.NumberDescription Acceptable Values Notes:Question BoxSetup2001 Action to take afterq

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0090Task Param.NumberDescription Acceptable Values Notes:Question BoxSetup2412 Answer type for Quest

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0091Task Param.NumberDescription Acceptable Values Notes:Question BoxSetup2421 If the answer type is

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 12.0092Task Param.NumberDescription Acceptable Values Notes:Question BoxSetup2430 If the answer type is